Crutchfield Pottery Refunds and Returns Policy

If you need to cancel your order:

Email and we will refund your purchase. You will receive an email letting you know when we have refunded your order, your financial institution may take several days to credit your account.

We must be notified within 7 days—

In cases where you dislike the item or change your mind:

Buyer is responsible for return shipping costs and any loss in value if an item isn't returned in original condition and will be refunded when the item is received in good condition,

In the case of damage in transit to you, we will replace your item. Please send a photo of the damage to the item and the package, so we can place a claim with USPS.